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Course Completion Outcomes

Easily integrate ChatGPT

to craft professional messages aligned with the organisation’s communication strategies and guidelines

Effectively communicate with stakeholders

using best practices, such as the PIE (Purpose, Importance, Expectation) Model

Craft compelling content

using the AIDA (Attention, Interest, Desire, Action) Model to prompt stakeholders to take decisive and enthusiastic actions aligned with communication objectives 

Create professional messages 

to create effective materials and collaterals with precision

Enhance efficiency & effectiveness

of communication plans by conducting a thorough and critical review of communication plans via strategies such as Pilot Testing and Stakeholder Buy-In 

Stay up-to-date 

and gain insight into emerging trends and incorporate advancements in employee communications 

Course Overview

In the current digital landscape, there is a shift in trends of communication platforms being utilised for internal and external communications. Conventional methods such as email and phone calls are gradually giving way to instant messaging applications such as WhatsApp, Telegram and Slack.

Organisations are embracing digital change, and strategic ChatGPT courses are helping professionals in understanding enhance workplace communication through AI-powered solutions. Moreover, the swift advancement of technology has led to the integration of AI tools, including ChatGPT, as well as other models like natural language generation and thesoon-to-arrive GPT-4 Turbo and the current GPT-3.5, to craft professional messages.

By integrating ChatGPT's workflow and capabilities with the AIDA Model, executives can now utilise strategic prompts to deliver impactful messages that are not only aligned with organisational goals but also designed to drive meaningful engagement and conversion.

Certification of Completion

With your new in-demand skills, you’re ready to stay competitive in today’s dynamic job market and improve your chances of greater career progression.

*Learners must complete each course with at least 75% attendance and demonstrate competency during assessments in order to receive a Certificate of Completion from FirstCom Academy and WSQ Statement of Attainment.

Outcome-Driven Learning

Hands-on Learning Activities

Using ChatGPT in professional communications
Boost efficiency by utilizing ChatGPT to collaborate on crafting communication materials targeted at both internal and external stakeholders
Group Discussions
Engage in conversations to find out how technology can be incorporated when executing communication plans

Platforms & Tools Introduced


Digtal marketing and social media platforms

Competency Assessment

Written & Case Study

Why Learn At FCA

Breakfast, lunch, beverages and refreshments provided to keep you fuelled up for the duration of the course
Short & effective courses (1 to 3 days) to accommodate our learner’s busy schedule
Smaller & optimal class sizes of up to 25 learners to get personalised attention from trainers
More than 110 ACTA/ACLP-certified trainers who are veterans in their field
Gain transferrable skills & see tangible results* you can measure within a year
Commute safely with sheltered walkways from MRTs to our learning institutions

Learn from industry leaders who are experts in their fields

Frequently Asked Questions

How can this ChatGPT course benefit my organisation?
By equipping you with skills to incorporate AI in communications, the course can enhance your organisation's overall communication efficiency, clarity, and effectiveness.
Who should take the Innovative Communication Methods using ChatGPT course?
The course is suitable for professionals at all levels looking to enhance workplace communication through AI-powered solutions.
What is the duration of the ChatGPT communication course?
The Innovative Communication Methods using ChatGPT course takes 2 days to complete.
What are some of the learning activities in the course?
Activities include using ChatGPT to collaborate on communication materials, group discussions on integrating technology into communication plans.
What skills will I gain from the ChatGPT course?
Key skills include developing communication strategies, utilising AI for professional communications, effectively communicating with stakeholders, creating compelling content, and evaluating communication plans.
What certificates will I receive upon completion of the course?
Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a SkillsFuture WSQ Statement of Attainment (SOA).
Which payment methods are accepted?
We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.
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