People Management Skills

60% of companies admit that it is harder to retain employees than hire them.

Behind every successful business are leaders that support, inspire, and motivate the people under them. Great leaders set the direction, goals, and expectations for the team while ensuring every member gets what they need to perform, develop, and overcome challenges. Companies know the value of leaders with strong people management skills and a track record of great results, and will do everything in their power to keep them on board.

Whether you're taking the next step to enhance management skills and become a good manager, or you're already in charge of a team — learn management skills to improve your leadership and succeed anywhere by becoming the driver of high performing teams.

Course Outline

Course Ref. No.: TGS-2023017954  /  Mode of Training: Classroom

  • Understand how to evaluate team competency requirements based on existing or future business plans.
  • Understand the manager’s roles and accountabilities when it comes to implementing talent management processes, emphasising the importance of communication skills for managers.
  • Know the models, methods, and tools available for assessing and managing talent, as well as how to use them.
  • Understand how to identify learning opportunities and provide support to facilitate the development of new skills.
  • Set realistic goals for talent development and identify potential areas of improvement
Traning skills acquired

Skills Acquired

  • Building a Positive & Productive Team Culture: Develop strategies for fostering a positive & productive team culture, a hallmark of good manager practices.
  • Setting Clear Expectations: Set clear expectations for your team. Understand the importance of defining goals and enhancing management skills.
  • Providing Constructive Feedback: Provide constructive feedback to help team members improve and grow, a key aspect of communication skills for managers.
  • Conflict Resolution: Recognise & resolve conflicts in the workplace, a vital aspect of people management skills.
  • Coaching Skills: Identify coaching skills required for leaders, including asking questions, a part of effective communication skills for managers.
    • Active listening, providing guidance and support
Hands-on learning activities

Hands-on Learning Activities

  • Market Skill Requirement Research: Conduct research to identify emerging skill requirements in the market and improve your management skills.
  • Capability Review and Gap Analysis: Engage in brainstorming sessions to review current leadership capabilities and identify how to enhance management skills.
  • Growth Opportunities Discussion: Participate in discussions focused on growth opportunities for developing leadership skills and becoming a good manager.
Competency Assessment

Competency Assessment

  • Written & Case Study
    • Models, methods, & tools for identifying, assessing & managing talent, Implications & impact of coaching
Join our 42,000+ learners in striving for a better future today.
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Course Fees & Subsidies

SMEs
Course Fees
70% SkillsFuture (SSG) Subsidy
Nett Fee
Non SMEs
Course Fees
50% SkillsFuture (SSG) Subsidy
Nett Fee
Additional Support

Additional Support via Absentee Payroll

Enterprise Innovation Scheme
Option 1 Up to 400% Tax Deduction
Option 220% Cash Payout Based On Nett Fee

Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

SME Eligibility Criteria
  • Registered or incorporated in Singapore
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
Singapore Citizens (40 years and above)
Course Fees (Before GST)
9% GST
70% SkillsFuture (SSG) Subsidy
Nett Fee
Singapore Citizens (21-39 years old) & PR
Course Fees (Before GST)
9% GST
50% SkillsFuture (SSG) Subsidy
Nett Fee
Additional Support

SkillsFuture Credits eligible for Singapore citizens aged 25 & above

Additional SkillsFuture Credit Under Mid-Career Support

PSEA eligible for Singapore citizens aged below 30

NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

  • Nett Fee are inclusive of GST charged based on the full course fees.
  • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
  • NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.

Certification

Candidates who complete each course with at least 75% attendance and demonstrate competency during assessments will receive a Certificate of Completion by FirstCom Academy and WSQ Statement of Attainment.

3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training

Learn from and interact with certified trainers with years of proven training and industry experience

Grace Koh
course-information
Grace Koh

Grace is an ACTA-certified trainer who brings her strong track record of successfully driving digital transformation into the classroom.

Joshua Judah
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Joshua Judah

Joshua is an ACLP-certified trainer with a varied background in the Service and Digital Marketing Industry. Learners are sure to find his lessons fruitful, fun and interesting.

Gold Poovan
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Gold Poovan

Poovan is a highly experienced, ACTA/ACLP-certified trainer and digital marketing expert with over 20 years of management, customer service, and marketing.

Paul Lim
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Paul Lim

Paul is a highly experienced Digital Marketing Strategist and Meta Blueprint trainer with a strong passion for adult education.

Qisti Razan Putra
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Qisti Razan Putra

Qisti Razan Putra is a highly passionate and accomplished educator with a wealth of experience in both the Education industry and Info-Comm Technology.

Shawn Yeo
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Shawn Yeo

Shawn is a well-versed Social Media Strategist with over 7 years of experience assisting his clients with social media marketing, brand outreach and influencer engagement.

Daryl Kang
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Daryl Kang

With 8+ years in design and 5 years in digital marketing, Daryl combines digital marketing strategy and design aesthetics seamlessly.

Ronald Chua
course-information
Ronald Chua

Eugene Chow
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Eugene Chow

Eugene possesses extensive expertise in cybersecurity, cloud platform development, digital marketing, and tech leadership with over a decade of experience.

Localised syllabus and case studies co-curated with proven subject matter experts

Localised syllabus and case studies co-curated with proven subject matter experts

FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.

Unleash Your Potential with In-Person Training at Our Centers of Excellence

Elevate your skills through interactive learning experiences

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Paya Lebar
Woodlands

Lifelong Learning Insitute (LLI) Training Center

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11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 408601

Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.


Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.


Woods Square Training Center

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6 Woodlands Square, #07-01 Woods Square Tower 2, Singapore 737737

Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.


It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!


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Maximum skills transfer through hands-on on-premise training approach

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Rated 4.9 Google Review star ratings stars by more than 17,339 happy learners on Google Reviews

Ming Bridges

Really enjoyed this course! Have been looking for a management course to take that would be impactful in a short space of time. Have left with a notebook full of next steps to apply at work. Thank you Daryl for being such a wonderful instructor. Very charismatic and knowledgeable and kept us all engaged throughout the entire day and a half course. Would recommend for anyone to take his class!
....
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Google Reviews by SkillsFuture course participants
helena li

Helena Li

Jeff, your lessons have truly helped me become a better leader. Your teaching style is so engaging and effective. Your expertise in people management is truly impressive. Your passion for teaching people management is contagious! Thank you for teaching us such valuable skills. I will surely apply these skills to manage people and run my business more effectively.
....
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Google Reviews by SkillsFuture course participants
M

Muhammad Fariz

Although Effective People Management course is one of the dryer course amongst the rest, it is still overall a great experience especially when our instructor, Jeff Goh knows how to make it more interesting. Superb course. I believe after today I can give better presentations to my target audience.
....
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Google Reviews by SkillsFuture course participants
izzati nasuha

Izzati Nasuha

Took up the Effective People Management course and had Shawn Yeo as my trainer. It's a really interactive course where the trainer engages proactively with the students and ensures that you thoroughly understand the content covered that day! It's definitely a good course to take up if you want to learn more about being a good leader :)
....
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Google Reviews by SkillsFuture course participants
melissa chua

Melissa Chua

Attended the course “Effective People Management” conducted by trainer Shawn Yeo. Was a very fulfilling 2 day course! I really learn a lot about what people management is about and how they think. Great group discussions and sharing by my course mates and trainer!
....
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Google Reviews by SkillsFuture course participants

Riz Mateen

The Effective People Management course gave a great insight on the various factors managers should consider to ensure they have a strong team to work with. Trainer Shawn Yeo has once again been very instrumental in ensuring our class is engaged and entertained throughout the course.
....
Read More
Google Reviews by SkillsFuture course participants

Start Your Learning Journey with FirstCom Academy Today

    Contact FirstCom Academy Singapore for digital marketing training courses

    Frequently Asked Questions

    What is Effective People Management?
    Effective people management can improve morale and employee engagement, reduce turnover, and enhance communication throughout teams. Effective people management involves understanding the people who make up the organization – their personalities, motivations as well as their personal and career goals. Empathy, active listening, and a people-first approach lead to a deeper mutual understanding of individuals and collectives.
    What can I do after the Effective People Management course?
    You can understand how to engage, motivate and align team members to achieve a common goal. You will be able to identify a team member’s strengths and weaknesses in order to implement a clear development plan. You will also be able to determine if you have met coaching objectives and identify how to improve the coaching process.
    How long does it take to complete the Effective People Management course?
    It takes 2 days to complete this Effective People Management course.
    What certificates do I get after completing the Effective People Management course?
    Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.
    What do I need to bring for the Effective People Management course?
    Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.
    How do I register for the Effective People Management course?
    You can indicate your interest in the form at the bottom of this page, and our education consultant will get back to you. Alternatively, you can also complete this contact form to indicate your course interest.
    Which payment methods are accepted?
    We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.

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