TGS-2021010425
Critical Soft Skills Courses
2 Days
Effective Selling Skills
From prospecting to follow-up and closing, learn effective selling skills that'll help you find qualified leads, create positive first impressions, overcome objections, close sales and build strong relationships for sustained business opportunities. With the right training, every salesperson can enhance their techniques and become a vital part of the sales team.
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Rated highly by over
38,439+ learners
38,439+ learners
Rated 4.9 on 
with over 38,423 reviews
with over 38,423 reviews
*Based on the average of the trainees' feedback on the course's quality
Course Completion Outcomes
Master effective communication
to persuade customers, fostering trust & rapport
Increase closing rates
with valuable closing techniques to overcome potential objections and secure a successful sale
Best practices
to follow up on leads to keep a sales lead warm without annoying the prospect
Impress potential clients
by making a good first impression and having the right mindset, characteristics and attitude
Develop sales action plan
by understanding the sales cycle and the psychology behind purchasing decisions
Convince customers
during the sales process by recognising the significance of product knowledge
Course Overview
For corporate sustainability and success, every organisation requires executives who excel in prospecting and acquiring clients. Organisations are currently looking for salespeople who not only understand the sales cycle but also have the ability to deconstruct and experiment with different sales tactics. This enables them to outperform expectations and differentiate themselves in a competitive market.
Diligent follow-ups are crucial, and customers appreciate a salesperson who can maintain contact without being overbearing. To be successful in this field, you need to nurture skillsets such as consistency and discipline. These qualities are the foundation of a successful sales strategy and are highly regarded by both employers and customers.
Diligent follow-ups are crucial, and customers appreciate a salesperson who can maintain contact without being overbearing. To be successful in this field, you need to nurture skillsets such as consistency and discipline. These qualities are the foundation of a successful sales strategy and are highly regarded by both employers and customers.
Certification of Completion
With your new in-demand skills, you’re ready to stay competitive in today’s dynamic job market and improve your chances of greater career progression.
*Learners must complete each course with at least 75% attendance and demonstrate competency during assessments in order to receive a Certificate of Completion from FirstCom Academy and WSQ Statement of Attainment.
*Learners must complete each course with at least 75% attendance and demonstrate competency during assessments in order to receive a Certificate of Completion from FirstCom Academy and WSQ Statement of Attainment.
Outcome-Driven Learning
Hands-on Learning Activities
Sales Cycle Mapping and Client Profiling
Engage in activities to map out the stages of the sales cycle and profile potential customers.
Sales Planning for Target Achievement
Develop a comprehensive sales plan that outlines strategies, actions, and timelines to achieve sales targets.
Role Play on Sales Scenarios
Participate in role-playing exercises focused on specific sales scenarios, honing your skills as you interact with customers.
Competency Assessment
Written & Case Study
Why Learn At FCA
Breakfast, lunch, beverages and refreshments provided to keep you fuelled up for the duration of the course
Short & effective courses (1 to 3 days) to accommodate our learner’s busy schedule
Smaller & optimal class sizes of up to 25 learners to get personalised attention from trainers
More than 110 ACTA/ACLP-certified trainers who are veterans in their field
Gain transferrable skills & see tangible results* you can measure within a year
Commute safely with sheltered walkways from MRTs to our learning institutions
Check out our learners' experience with FirstCom Academy's courses.
Frequently Asked Questions
What are Effective Selling Skills?
Having effective selling skills means being able to explain how your product works, what value it provides, and why your prospects need it. Knowing everything about your product also helps you develop credibility with your prospects—they'll know they can trust you when you easily answer any question they throw at you.
What can I do after the Effective Selling Skills course?
You can consider target audience, market potential, industry trends and internal business factors to develop a sales action plan for your business. You will be able to use communication techniques and read non-verbal cues to control conversations, overcome objections and close sales. You will also be able to evaluate the effectiveness of sales plans and propose appropriate refinements to sales strategy or activities.
How long does it take to complete the Effective Selling Skills course?
It takes 2 days to complete this Effective Selling Skills course.
What certificates do I get after completing the Effective Selling Skills course?
Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.
What do I need to bring for the Effective Selling Skills course?
Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.
How do I register for the Effective Selling Skills course?
You can indicate your interest in the form at the bottom of this page, and our education consultant will get back to you. Alternatively, you can also complete this contact form to indicate your course interest.
Which payment methods are accepted?
We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.
Effective Selling Skills
Learners already enrolled
The course fee will be automatically subsidized during the online enrollment process.
View Full Pricing
Mode of training:
Classroom
Duration:
2 Days
Course Accreditation:
WSQ
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Course Fees & Subsidies
| SMEs | |
| Course Fees | |
| 70% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Non SMEs | |
| Course Fees | |
| 50% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Additional Support | ||||
Additional Support via Absentee Payroll |
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Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC) |
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- Nett Fee is subject to 9% GST charged based on the full course fees before subsidy.
- Absentee payroll is claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- Subjected to individual company’s budget availability for the Enterprise Innovation Scheme. Each company can only either the 400% Tax Deduction option OR the 20% Cash Payout option. For more information, please refer to https://www.iras.gov.sg/schemes/disbursement-schemes/enterprise-innovation-scheme-(eis)
- Subjected to individual company’s budget availability for SFEC. For more information, please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html
SME Eligibility Criteria
- Registered or incorporated in Singapore
- Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
| Singapore Citizens (40 years and above) | |
| Course Fees (Before GST) | |
| 9% GST | |
| 70% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Singapore Citizens (21-39 years old) & PR | |
| Course Fees (Before GST) | |
| 9% GST | |
| 50% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Additional Support | |
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SkillsFuture Credits eligible for Singapore citizens aged 25 & above |
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PSEA eligible for Singapore citizens aged below 30 |
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NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost |
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- Nett Fee are inclusive of GST charged based on the full course fees.
- Subjected to individual’s eligibility and availability of SkillsFuture Credit.
- NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.