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Course Summary and Highlights

Effective coaching can unlock an employee's potential, boost team performance, and nurture a positive organisational culture.

Many managers face challenges in coaching, from identifying the right coaching opportunities to dealing with resistance. Learn to distinguish between leadership styles, apply industry-leading coaching techniques tailored to your team, and develop strategic, evidence-based coaching plans.

Skills Acquired

Boost team performance

with industry-leading coaching techniques

Identify coaching needs

for each team member and set clear goals for them

Customise coaching plan

for your team favoured by industry leaders to track progress

Refine coaching approach

by evaluating the success of your coaching plan

Motivate individuals & teams

with proven coaching models such as GROW to unlock their potential

Improve team dynamics

by learning how to build trust and nurturing a positive work culture

Competency Assessment: Written, Case Study and Role Play Assessment

Stand Out From The Competition With Professional Certificates

Candidates who complete each module with at least 75% attendance and demonstrate competency during assessment will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment.
WSQ-certification
certification

Course Schedule Overview

Day 1

Morning Session

Introduction to the fundamental differences between coaching and mentoring for a clear understanding of each approach's unique purpose and application in professional development
Explore the essential components of a professional coaching plan, providing a structured framework for setting objectives, outlining strategies, and ensuring a coherent coaching journey
Learn about widely recognised coaching models, such as GROW (Goal, Reality, Options, Will) and OSKAR (Outcome, Situation, Kinesthetic, Action, Review), to facilitate powerful and structured coaching conversations

Afternoon Session

Learn to effectively utilise goal-setting models like SMART (Specific, Measurable, Achievable, Relevant, Time-bound) and WOOP (Wish, Outcome, Obstacle, Plan) to help coachees define clear, inspiring, and actionable objectives
Discover best practices for providing constructive feedback during coaching sessions, fostering growth and encouraging self-correction in a supportive environment
Explore various feedback models, including the "Hamburger method" and the DESC (Describe, Express, Specify, Consequence) method to deliver feedback effectively and empathetically
Understand critical strategies for monitoring progression after coaching sessions, ensuring accountability and celebrating achievements to sustain momentum and long-term development
Written, Case Study and Role Play Assessment

Entry Requirements:

  • Aged 21 and above
  • Have basic computer literacy Level 2
  • Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification and minimum 2 years of working experience; and
  • Have an English language proficiency equivalent of higher of any of the following – GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59

Learn from industry leaders who are experts in their fields

Frequently Asked Questions

What is Effective Coaching?
Effective coaching is a process that aims to improve performance and facilitate professional development through personalised guidance and support. It involves setting clear goals, providing feedback, and creating an environment that encourages growth and the exploration of new possibilities.
How long does it take to complete the Effective Coaching of Employees course?
It takes 1 day to complete the Effective Coaching of Employees course.
What do I need to bring to the Effective Coaching of Employees course?
Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.
What certificates do I get after completing the Effective Coaching of Employees course?
Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.
How do I register for the Effective Coaching of Employees Course?
Click the "Enroll Now" button, or express your interest by filling out the form on this page. Our education consultant will then contact you.
Which payment methods are accepted?
We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.
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