Join Us

As a subsidiary of FirstCom Solutions, FirstCom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition. At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career. As we’re in the midst of expansion, we are on the lookout for Business Development Executives (Telesales) to join us in this exciting journey!

As a FirstCom Academy Business Development Executive, you’ll work closely with your Sales Manager to continually bring in business growth for FirstCom. You’ll build excellent pipelines and work with a variety of both professionals and businesses to propose suitable training solutions that will be able to enhance their professional development and skills, as well as for their business. At FirstCom, we encourage our employees to take an approach of continuous learning. You’ll expect to attend company-sponsored courses for industry-recognised certifications by SkillsFuture Singapore, Infocomm Media Authority of Singapore, Facebook, Google and more.

As we’re in the midst of expansion, we are on the lookout for Student Services Executives to assist in our upcoming new training centers and classes! As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition. At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

As a Roadshow Consultant, you’ll be securing new client opportunities and developing relationships to grow our company. You’ll be responsible for prospecting potential clients and providing consultation to them to find cost-effective solutions for their business.

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition. As we’re in the midst of expansion, we are on the lookout for a Finance Manager to oversee the financial management and reporting activities of FirstCom, and is responsible for supporting executive management team in offering insights, planning, organising, and executing financial tasks to make the best business decisions for the company.

The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our organization’s overall standards. The team is also required to support our learners by championing their enquiries related to their courses. The Service Excellence Manager will manage a team of executives who will proactively manage the Academy’s email and call enquiries from our new and existing learners. They will also conduct outbound calls for collation of feedback to ensure continuous performance improvement. He/she will also develop strategies and initiatives to improve our service quality by analyzing the data collected through the feedback.