TGS-2023021950
Critical Soft Skills Courses
2 Days
Effective Employee Communication Strategies
In today's highly competitive business landscape, effective employee communication has become paramount for creating a cohesive, productive, and successful organisational culture. Effective Employee Communication Strategies empower you with the tools and techniques to cultivate communication excellence within your organisation.
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Rated highly by over
48,526 learners
48,526 learners
Rated 4.9 on 
with over 48,526 reviews
with over 48,526 reviews
*Based on the average of the trainees' feedback on the course's quality
Course Completion Outcomes
Develop effective programmes
that can enhance employee relationships and foster engagement
Identify employee issues
using investigative and analytical techniques for effective resolution
Resolve conflicts
with cohesive strategies and plans that are aligned with organisational policies
Utilise negotiation methods
to skillfully mediate and solve issues during conflict resolution meetings
Strengthen employee relationships
through impactful programs based on industry best practices
Understand the Tripartite Standards
to resolve grievances and disputes and aspire to be a progressive employer
Course Overview
In today's competitive business landscape, fostering effective communication is vital for a productive and successful organisational culture. Join us for 2.5 days as you master conflict resolution, negotiation tactics, and employee program planning.
Gain essential skills in investigative techniques and understanding the Singapore Tripartite System. Engage in hands-on learning activities like practical investigation and conflict negotiation simulations to address workplace concerns confidently.
At the end of the course, you’ll be equipped with the skills to elevate your communication strategies, create a cohesive and engaged work environment and empower your organisation with communication excellence.
Gain essential skills in investigative techniques and understanding the Singapore Tripartite System. Engage in hands-on learning activities like practical investigation and conflict negotiation simulations to address workplace concerns confidently.
At the end of the course, you’ll be equipped with the skills to elevate your communication strategies, create a cohesive and engaged work environment and empower your organisation with communication excellence.
Certification of Completion
With your new in-demand skills, you’re ready to stay competitive in today’s dynamic job market and improve your chances of greater career progression.
*Learners must complete each course with at least 75% attendance and demonstrate competency during assessments in order to receive a Certificate of Completion from FirstCom Academy and WSQ Statement of Attainment.
*Learners must complete each course with at least 75% attendance and demonstrate competency during assessments in order to receive a Certificate of Completion from FirstCom Academy and WSQ Statement of Attainment.
Outcome-Driven Learning
Hands-on Learning Activities
Practical Investigation
Apply investigative techniques in a group discussion environment to effectively recognise and address concerns.
Conflict Negotiation Simulation
Engage in simulated negotiation sessions to enhance your skills in resolving conflicts.
Conflict Documentation
Learn how to create and assess documentation to support conflict resolution.
Competency Assessment
Written & Case Study
Why Learn At FCA
Breakfast, lunch, beverages and refreshments provided to keep you fuelled up for the duration of the course
Short & effective courses (1 to 3 days) to accommodate our learner’s busy schedule
Smaller & optimal class sizes of up to 25 learners to get personalised attention from trainers
More than 110 ACTA/ACLP-certified trainers who are veterans in their field
Gain transferrable skills & see tangible results* you can measure within a year
Commute safely with sheltered walkways from MRTs to our learning institutions
Check out our learners' experience with FirstCom Academy's courses.
Frequently Asked Questions
What is Employee Communication Strategies?
Employee communication strategies refer to the plans and tactics used by organizations to effectively communicate with their employees. These strategies aim to create open channels of communication, build trust, and ensure that information flows easily and transparently between the company and its employees.
What can I do after the Employee Communication Strategies course?
You can identify and investigate employee issues using analytical techniques for effective resolution. You will be able to develop conflict resolution strategies, facilitate successful resolution of employee conflicts, and Implement agreed-upon outcomes and create effective documentation for conflict resolution. You will also be able to strengthen employee relationships through impactful programs based on industry best practices.
How long does it take to complete the Effective Employee Communication Strategies course?
It takes 2 days to complete this Effective Employee Communication Strategies course.
What certificates do I get after completing the Employee Communication Strategies course?
Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.
What do I need to bring for the Employee Communication Strategies course?
Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.
How do I register for the Employee Communication Strategies course?
You can click on "Enroll Now" button to proceed to the course registration page. Alternatively, you can also indicate your interest in the form at the bottom of this page, and our education consultant will get back to you.
Which payment methods are accepted?
We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.
Effective Employee Communication Strategies
Learners already enrolled
The course fee will be automatically subsidized during the online enrollment process.
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Mode of training:
Classroom / Online
Duration:
2 Days
Course Accreditation:
WSQ
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Course Fees & Subsidies
| SMEs | |
| Course Fees | |
| 70% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Non SMEs | |
| Course Fees | |
| 50% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Additional Support | ||||
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Additional Support via Absentee Payroll |
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Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC) |
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- Nett Fee is subject to 9% GST charged based on the full course fees before subsidy.
- Absentee payroll is claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- Subjected to individual company’s budget availability for the Enterprise Innovation Scheme. Each company can only either the 400% Tax Deduction option OR the 20% Cash Payout option. For more information, please refer to https://www.iras.gov.sg/schemes/disbursement-schemes/enterprise-innovation-scheme-(eis)
- Subjected to individual company’s budget availability for SFEC. For more information, please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html
SME Eligibility Criteria
- Registered or incorporated in Singapore
- Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
| Singapore Citizens (40 years and above) | |
| Course Fees (Before GST) | |
| 9% GST | |
| 70% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Singapore Citizens (21-39 years old) & PR | |
| Course Fees (Before GST) | |
| 9% GST | |
| 50% SkillsFuture (SSG) Subsidy | |
| Nett Fee | |
| Additional Support | |
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SkillsFuture Credits eligible for Singapore citizens aged 25 & above |
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PSEA eligible for Singapore citizens aged below 30 |
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NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost |
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- Nett Fee are inclusive of GST charged based on the full course fees.
- Subjected to individual’s eligibility and availability of SkillsFuture Credit.
- NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.
Note: SkillsFuture funding will not be available for our courses from 1 Jan – 31 Mar 2025. UTAP funding support will not be available for our courses from 1 Jan 2025 onwards.