Terence is a highly experienced, ACTA-certified trainer and human resource professional with over 25 years of management, customer service, career development and critical soft skills training experiences in various industries. He likes using a collaborative and interactive approach in his classes to help learners grasp important concepts to achieve learning objectives.
At FirstCom Academy, Terence’s friendly and patient personality creates a safe learning environment for learners to be inspired and engaged throughout the lessons. He is also willing to go the extra mile to ensure his learners succeed.