Jeslyn is an ACTA-certified and MOE-registered trainer with over 30 years of experience in banking and insurance, specializing in Customer Experience, Project and Test Management. She has designed and delivered workshops for corporate teams and learners across diverse industries, with a strong focus on clarity, adoption, and practical application.

Driven by her passion for Generative AI and inclusive learning, Jeslyn holds professional certifications in Generative AI (Project & Product Management, Practitioner) from SUTD and has completed formal training in supporting learners with special educational needs (SpLD). She is committed to making learning accessible and relatable, blending technical expertise with empathy-driven teaching. Her sessions empower participants to apply AI tools confidently, enhance productivity, and embrace digital transformation in both professional and personal contexts.