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Leadership Excellence and Talent Management Programme

A business is only as successful as its employees, and that goes for any industry. The Leadership Excellence and Talent Management programme at FirstCom Academy is designed to empower current and aspiring leaders to possess the ability to identify, groom and nurture top talents and ultimately form a team that is essential for building a successful enterprise.

You’ll learn how the best leaders build upon the strengths of individual talent, minimise weaknesses, support growth and get team members working cohesively towards a common goal.

From effective people management to employee communication strategies and workforce planning strategies, you’ll be able to harness the potential of your team members, enhance workplace collaboration, motivate employees and cultivate a culture of excellence.
Leadership Excellence and Talent Management Programme
  • Module 1: Effective People Management
  • Module 2: Effective Employee Communication Strategies
  • Module 3: Strategic Workforce Planning

Module Outlines

Effective People Management
Effective Employee Communication Strategies
Strategic Workforce Planning

Effective People Management

(Course Ref. No.: TGS-2023017954)

Improve the quality of your management and enhance workplace collaboration. Learn people management skills to engage and motivate your team members to achieve positive business outcomes.

  • Understand how to evaluate team competency requirements based on existing or future business plans.
  • Understand the manager’s roles and accountabilities when it comes to implementing talent management processes.
  • Know the models, methods and tools available for assessing and managing talent, as well as how to use them.
  • Understand how to identify learning opportunities and provide support to facilitate the development of new skills.
  • Set realistic goals for talent development and identify potential areas of improvement.

Effective Employee Communication Strategies

(Course Ref. No.: TGS-2023021950)

In today’s highly competitive business landscape, effective employee communication has become paramount for creating a cohesive, productive, and successful organisational culture.

Effective Employee Communication Strategies empower you with the tools and techniques to cultivate communication excellence within your organisation.

  • Identify and investigate employee issues using analytical techniques for effective resolution.
  • Develop conflict resolution strategies aligned with organisational policies and practices.
  • Master negotiation methods to facilitate successful resolution of employee conflicts.
  • Implement agreed-upon outcomes and create effective documentation for conflict resolution.
  • Strengthen employee relationships through impactful programmes based on industry best practices.

Strategic Workforce Planning

(Course Ref. No.: TGS-2023036556)

Efficiently managing and optimising your organisation’s manpower resources is crucial for achieving sustainable growth. Learn how to strategically align human resources with your organisational vision, enhance overall efficiency, and foster productivity.

  • Develop a comprehensive manpower resource plan in alignment with organisational strategy
  • Analyse job roles, tasks, and responsibilities for enhanced manpower efficiency.
  • Evaluate team performance based on service operations plan.
  • Compile feedback and data on team performance.
  • Identify strategies to enhance job productivity.
  • Effectively communicate manpower plans and changes.
  • Facilitate team meetings to discuss changes in job scope.
  • Clarify the rationale behind manpower changes.
  • Reinforce the benefits of manpower changes towards service excellence.

Course Fees & Subsidies

Leadership Excellence and Talent Management Programme
(2 DAYS/ Module)
TGS-2023017954 - Effective People Managementi
TGS-2023021950 - Effective Employee Communication Strategiesi
TGS-2023036556 - Strategic Workforce Planningi
Duration 6 Days (48 Hours)
Full Programme Fee $2,400.00
- Click to View Module Fee
Up to 70% Upfront SkillsFuture Subsidy
Nett Fee (subjected to 9% GST) $720.00
Non SMEs
Up to 50% Upfront SkillsFuture Subsidy
Nett Fee (subjected to 9% GST) - $1,200.00
Additional Support

Additional Support via Absentee Payroll

Enterprise Innovation Scheme
Option 1 Up to 400% Tax Deduction
Option 2 20% Cash Payout Based On Course Fees Payable

Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

SME Eligibility Criteria
  • Registered or incorporated in Singapore
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
Singapore Citizens (40 years & above)
Up to 70% Upfront SkillsFuture Subsidy
Nett Fee (incl. GST) $912.00
Singapore Citizens (21 – 39 years old) & PR
Up to 50% Upfront SkillsFuture Subsidy
Nett Fee (incl. GST) $1,392.00
Additional Support

SkillsFuture Credits eligible for Singapore citizens aged 25 & above

PSEA eligible for Singapore citizens aged below 30

NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

  • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
  • Programme Fees Payable are inclusive of GST charged based on the full programme fees.

Be Formally Certified in Leadership Excellence and Talent Management

Learners who complete the programme with at least 75% attendance and demonstrate competency during assessments will receive a total of 3 Certificates of Completion by FirstCom Academy and 3 SkillsFuture WSQ Statements of Attainment. They will also be certified to be formally trained in Leadership Excellence and Talent Management.

WSQ Certifications

The WSQ SkillsFuture Statement of Attainment is a nationally recognised credential that helps employers verify an individual’s competency in the stated skills. This enables individuals to be eligible for promotions, enter a new sector or find new job role.

  • RET-PMD-4002-1.1 People Development
  • HRS-HRM-4017-1.1 Employee Relationship Management
  • RET-CEX-4004-1.1 People and Relationship Management

Rated 4.9Google Review star ratings stars by more than 17,339+ happy learners on Google Reviews

helena li

Helena Li

Jeff, your lessons have truly helped me become a better leader. Your teaching style is so engaging and effective. Your expertise in people management is truly impressive. Your passion for teaching people management is contagious! Thank you for teaching us such valuable skills. Sure I will apply this skill to manage people and run my business more effectively.
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Google Review by SkillsFuture course participants in Singapore
izzati nasuha

Izzati Nasuha

Took up the Effective People Management course and had Shawn Yeo as my trainer. It's a really interactive course where the trainer engages proactively with the students and ensures that you thoroughly understand the content covered for the day! It's definitely a good course to take up if you want to learn more about being a good leader :)
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Google Review by SkillsFuture course participants in Singapore

Sharmeen Khan

I am extremely impressed with my experience at FirstCom Academy. Enrolling in their courses was one of the best decisions I’ve made for my personal and future professional development. The academy’s commitment to excellence is evident in every aspect of their programs.
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Google Review by SkillsFuture course participants in Singapore
Effective Employee Communication Strategies course review by Kevin Tan

Kevin Tan

Comfortable and clean environment to further enhance my skills for future prospects. Staff and trainer have excellent communication skillsets and are knowledgeable.
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Google Review by SkillsFuture course participants in Singapore
earnest lim google review

Ernest Lim

I recently enrolled in Firstcom Academy's 2.5 days course and it was a very enriching and educating experience. The course covered up-to-date content that would be useful in the workplace. The instructor was very clear with her instructions and the pace of the class was perfect, so I never felt lost.
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Google Review by SkillsFuture course participants in Singapore

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    SkillsFuture course participants attending WSQ digital marketing courses in Singapore