FirstCom Academy Singapore, SkillsFuture courses training provider, Digital Marketing Courses in Singapore, SkillsFuture Credits eligible courses

WSQ Critical Soft Skills Courses

Effective Selling Skills

Learn valuable closing techniques to overcome potential objections and achieve successful sales. Enquire now for a no-obligation call with our Education Consultant today!

Traning skills acquired
Mode of training:
Classroom In-Person Training
Traning skills acquired
Duration:
2 Days
Traning skills acquired
Course Accreditation:
WSQ

    Supercharge Your Sales Career

    Discovering the art of modern selling – from prospecting to closing deals – is paramount. Today’s market demands salespeople who can acquire clients as well as deconstruct the entire sales cycle.

    To succeed in your sales career, you will need to master various selling techniques to excel in your role. Not only a delicate balance between persistence and respect is required, you will also need to distinguish yourself by honing sales strategies, and don’t forget the importance of a positive mindset and disciplined approach. After all, selling skills aren’t just about a job; they’re essential for personal and professional success.

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    Google Review
    Rated 4.9 by over 48,526 learners on Google Reviews
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    WSQ Effective Selling Skills
    2 Days Course

    Dive deep into the art of selling with our industry experts and experience a remarkable transformation in communication, trust-building, and persuasive abilities!

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    In-person Hands-on Training

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    Localised Syllabus With Case Studies

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    Learn From Actual Industry Practitioners

    What You’ll Learn

    04

    Communicate and persuade customers effectively

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    Understand the significance of product knowledge proficiency

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    Explore techniques on fostering trust and rapport

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    Explore proven sales strategies

    Course Fees
    Course Outline
    Learning outcome

    Fees & Subsidies

    SMEs
    Course Fees$880.00
    SkillsFuture Subsidy:
    Up to 70% of course fee
    -$616.00
    Nett Fee $264.00
    Non SMEs
    Course Fees$880.00
    SkillsFuture Subsidy:
    Up to 50% of course fee
    -$440.00
    Nett Fee $440.00
    Additional Support

    Additional Support via Absentee Payroll

    Enterprise Innovation Scheme
    Option 1 Up to 400% Tax Deduction
    Option 220% Cash Payout Based On Nett Fee

    Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

    SME Eligibility Criteria
    • Registered or incorporated in Singapore
    • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
    Singapore Citizens(40 years and above)
    Course Fees (Before GST)$880.00
    9% GST$79.20
    SkillsFuture Subsidy:
    Up to 70% of course fee
    -$616.00
    Nett Fee $343.20
    Singapore Citizens(21-39 years old) & PR
    Course Fees (Before GST)$880.00
    9% GST$79.20
    SkillsFuture Subsidy:
    Up to 50% of course fee
    -$440.00
    Nett Fee $519.20
    Additional Support

    SkillsFuture Credits eligible for Singapore citizens aged 25 & above

    PSEA eligible for Singapore citizens aged below 30

    NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

    • Nett Fee are inclusive of GST charged based on the full course fees.
    • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
    • NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.

    Effective Selling Skills WSQ 2 Days Course

    Course Outline

    • Understand the sales cycle and the psychology behind purchasing decisions to develop an effective sales strategy. 
    • Develop the right mindset, characteristics and attitude to hit your sales targets. 
    • Learn how to qualify prospects and create good first impressions in sales conversations. 
    • Learn how to follow up on leads and best practices to keep a sales lead warm without annoying the prospect. 
    • Learn valuable closing techniques to overcome potential objections and secure a successful sale.

     

    Selling skills course on sales deals in Singapore

    Learning Outcome

    Traning skills acquired

    Skills Acquired

    • Effective Communication & Persuasion: Communicate effectively & persuade customers, fostering trust & rapport 
    • Product Knowledge Proficiency: Recognise the significance of product knowledge in convincing customers during the sales process.
    • Communication of Product Features & Benefits: Effectively communicate the features & benefits of a product / service to customers.
    • Effective Sales Strategies: Explore proven sales strategies designed to maximise success for the customer and the sales team.
    Hands-on learning activities

    Hands-on Learning Activities

    • Sales Cycle Mapping and Client Profiling: Engage in activities to map out the stages of the sales cycle and profile potential customers.
    • Sales Planning for Target Achievement: Develop a comprehensive sales plan that outlines strategies, actions, and timelines to achieve sales targets.
    • Role Play on Sales Scenarios: Participate in role-playing exercises focused on specific sales scenarios, honing your skills as you interact with customers.
    Competency Assessment

    Competency Assessment

    • Written & Case Study
      • Key elements of business unit or department sales plan, Organisation sales cycles, Market & consumer analysis

    Rated 4.9Google Review star ratings stars by more than 48,526+ happy learners on Google Reviews

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    Siti F.

    Overall a valuable experience attending Social Media Marketing course. I've attended 3 of the classes and I highly recommend instructors Jeff Goh, Daryl Kang and Moses Simon. All the instructors provide sufficient tools and educational materials to guide us in learning.
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    Google Review by SkillsFuture course participants in Singapore
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    Brendon H

    I definitely have a better grasp of how to improve Facebook and Instagram Ads now that the training is over. Mo, the trainer, is really helpful and capable of responding to my inquiries. I may gain from the practical approach. The venue was very easy to go to because a free shuttle was offered. It improves the experience of both traveling and attending the course. I'm also going to the LinkedIn and TikTok classes!
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    Google Review by SkillsFuture course participants in Singapore
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    Eugenie Deany Diepenhorst

    Had a great learning experience about digital marketing which broaden my horizon on how to reach our target market and increase revenue. Our trainer, Moses was very accommodative and he paced the time without making a first-timer like me feeling pressured.
    ....
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    Google Review by SkillsFuture course participants in Singapore
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    Hannah Chan

    Did the Google SEO Course and it was very well facilitated. Great for working adults as it’s only a 2.5 day course, yet comprehensive enough. Good learning environment. Trainer Paul Tan was really knowledgeable and helpful in guiding the class. Would recommend!
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    Google Review by SkillsFuture course participants in Singapore
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    Joelle

    Attended another marketing course by Paul Tan, Search Engine Optimisation. Had a very good learning experience, concept were properly explained. Paul Tan is a good trainer who’s willing to teach more and friendly as well. A lot of practical examples which helped me to understand all the parts, much appreciated. Highly recommend if you’re interested in google marketing.
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    Carol Aw

    Knowledgeable and helpful trainer for the Facebook course. Approachable and friendly staff. Make my learning experience a wonderful one! Will surely recommend Firstcom to anyone who wants to pursue related course.
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    Google Review by SkillsFuture course participants in Singapore
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    Yun Xuan

    Gained more Knowledge on LinkedIn marketing and trainer was very friendly in guiding our enquiry. FirstCom Academy also catered food for all students which is a good thing.
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    stage rem

    The courses organised by Firstcom were all very relevant and meets current trends in the market place. SMEs biz owners will definitely benefit from attending these courses which is a necessity to gain edge over competition. In current context knowledge is king!
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    Littlestarz 81

    The best trainer I have met so far & Daryl Kang have a very good attitude to go extra miles on the explanations to ensure his students are fully understand the topics. Definitely will invite friends to join his class in future. Well done & keep it up the good work!
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    yunwei lee

    It was a wonderful experience in FirstCom Academy. The lecturer was really helpful towards us regarding on our questions. The whole programme was really interesting.
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    Google Review by SkillsFuture course participants in Singapore
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    Evan Rajoo

    This is my first time with FirstCom It has been a very interesting experience while learning something which is new to me. Food was good. Well paced learning method. I am very glad that we had a very good instructor Miss Fern Deng, who is friendly. patience in explaining and making it very clear and understandable.
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    Google Review by SkillsFuture course participants in Singapore
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    alice show

    Trained by Paul Lim, learnt alot from his training. It will definitely help me in my business on ecommerce platform. Training area is clean & meals are supplied. Good for beginners.
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    Google Review by SkillsFuture course participants in Singapore

    Skill Competency Certification

    Receive a Certificate of Completion from FirstCom Academy and a WSQ Statement of Attainment to show that you have successfully acquired the skill set upon course completion!

    SEE WSQ CERTIFICATE SAMPLE
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    3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training

    Learn from and interact with certified trainers with years of proven training and industry experience

    Vanessa Chan
    course-information
    Vanessa Chan

    A veteran marketing professional with 20+ years of industry experience, Vanessa has enjoyed a diverse career spanned various MNCs, SMEs, and industries.

    Eugene Tan
    course-information
    Eugene Tan

    A Certified SEO Practitioner, Eugene brings over a decade of comprehensive omnichannel marketing expertise to the table.

    Daryl Kang
    course-information
    Daryl Kang

    With 8+ years in design and 5 years in digital marketing, Daryl combines digital marketing strategy and design aesthetics seamlessly.

    Irene Moon Santoso
    course-information
    Irene Moon Santoso

    With over 25 years of professional experience in the design industry, Irene has built a strong portfolio of creative digital campaigns for renowned clients.

    Alena Chan
    course-information
    Alena Chan

    With over 20 years of experience in HR Management and Continous Education and Training, Alena is a multi-faceted professional who brings a wealth of industry expertise.

    Localised syllabus and case studies co-curated with proven subject matter experts

    Localised syllabus and case studies co-curated with proven subject matter experts

    FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.

    Unleash Your Potential with In-Person Training at Our Centers of Excellence

    Elevate your skills through interactive learning experiences

    interactive learning experiences
    Paya Lebar
    Woodlands
    Chinatown
    Tiong Bahru

    Lifelong Learning Insitute (LLI) Training Centre

    Address
    11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 408601

    Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.


    Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.


    Woods Square Training Centre

    Address
    6 Woodlands Square, #07-01 Woods Square Tower 2, Singapore 737737

    Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.


    It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!


    Chinatown Point Training Centre

    Address
    133 New Bridge Rd, #25-10, Chinatown Point Singapore 059413

    Located at Chinatown Point, our Chinatown Training Centre is conveniently linked to the Chinatown MRT Station (NE4/DT19), just a 1-minute walk away from Exit E.


    The centre offers a conducive and comfortable environment, equipped with modern facilities, such as projectors, laptop rentals, and Wi-Fi, to enhance your learning experience. A spacious and cosy lounge area is also available for you to relax and network with other learners and instructors.


    You can also enjoy a variety of food choices during your break time, ranging from local delights to international cuisines within the mall.


    Tiong Bahru Training Centre

    Address
    298 Tiong Bahru Rd #08-01 Central Plaza Singapore 168730

    Join us on a journey of discovery and exploration at our space-themed training centre, where the wonders of the universe are within your reach. Consisting of 6 classrooms, each one is named after a planet to emulate your learning journey to that of a space exploration mission.


    At the heart of our mission is education that inspires. Engage with knowledgeable trainers who share their passion for helping both individuals and organisations to improve their productivity through workshops, lectures, and special events.


    Situated a stone’s throw away from Tiong Bahru MRT station (EW17), Our Tiong Bahru Training Centre is a short 3-minute walk through a fully sheltered walkway from Tiong Bahru MRT station. Usual local amenities are plenty.


    Get Started Now

    Don’t lose your competitive edge!

    Sign up for this 2 days Selling Skills course and experience your sales transformation. Enquire now for a no-obligation call with our Education Consultant today!