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WSQ Critical Soft Skills Courses

Effective Selling Skills

Learn valuable closing techniques to overcome potential objections and achieve successful sales. Enquire now for a no-obligation call with our Education Consultant today!

    Supercharge Your Sales Career

    Discovering the art of modern selling – from prospecting to closing deals – is paramount. Today’s market demands salespeople who can acquire clients as well as deconstruct the entire sales cycle.

    To succeed in your sales career, you will need to master various selling techniques to excel in your role. Not only a delicate balance between persistence and respect is required, you will also need to distinguish yourself by honing sales strategies, and don’t forget the importance of a positive mindset and disciplined approach. After all, selling skills aren’t just about a job; they’re essential for personal and professional success.

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    WSQ Effective Selling Skills
    2 Days Course

    Dive deep into the art of selling with our industry experts and experience a remarkable transformation in communication, trust-building, and persuasive abilities!

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    In-person Hands-on Training

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    Localised Syllabus With Case Studies

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    Learn From Actual Industry Practitioners

    What You’ll Learn

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    Communicate and persuade customers effectively

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    Understand the significance of product knowledge proficiency

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    Explore techniques on fostering trust and rapport

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    Explore proven sales strategies

    Course Fees
    Course Outline
    Learning outcome

    Fees & Subsidies

    SMEs
    Course Fees$880.00
    SkillsFuture Subsidy:
    Up to 70% of course fee
    -$616.00
    Nett Fee $264.00
    Non SMEs
    Course Fees$880.00
    SkillsFuture Subsidy:
    Up to 50% of course fee
    -$440.00
    Nett Fee $440.00
    Additional Support

    Additional Support via Absentee Payroll

    Enterprise Innovation Scheme
    Option 1 Up to 400% Tax Deduction
    Option 220% Cash Payout Based On Nett Fee

    Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

    SME Eligibility Criteria
    • Registered or incorporated in Singapore
    • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
    Singapore Citizens(40 years and above)
    Course Fees (Before GST)$880.00
    8% GST$70.40
    SkillsFuture Subsidy:
    Up to 70% of course fee
    -$616.00
    Nett Fee $334.40
    Singapore Citizens(21-39 years old) & PR
    Course Fees (Before GST)$880.00
    8% GST$70.40
    SkillsFuture Subsidy:
    Up to 50% of course fee
    -$440.00
    Nett Fee $510.40
    Additional Support

    SkillsFuture Credits eligible for Singapore citizens aged 25 & above

    PSEA eligible for Singapore citizens aged below 30

    NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

    • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
    • Nett Fee are inclusive of GST charged based on the full course fees.

    Effective Selling Skills WSQ 2 Days Course

    Course Outline

    • Understand the sales cycle and the psychology behind purchasing decisions to develop an effective sales strategy. 
    • Develop the right mindset, characteristics and attitude to hit your sales targets. 
    • Learn how to qualify prospects and create good first impressions in sales conversations. 
    • Learn how to follow up on leads and best practices to keep a sales lead warm without annoying the prospect. 
    • Learn valuable closing techniques to overcome potential objections and achieve a successful sale.
    Selling skills course on sales deals in Singapore

    Learning Outcome

    Traning skills acquired

    Skills Acquired

    • Effective Communication & Persuasion: Communicate effectively & persuade customers, fostering trust & rapport 
    • Product Knowledge Proficiency: Recognise the significance of product knowledge in the sales process 
    • Communication of Product Features & Benefits: Effectively communicate the features & benefits of a product / service to customers
    • Effective Sales Strategies: Explore proven sales strategies designed to maximise success
    Hands-on learning activities

    Hands-on Learning Activities

    • Sales Cycle Mapping and Client Profiling: Engage in activities to map out the stages of the sales cycle
    • Sales Planning for Target Achievement: Develop a comprehensive sales plan that outlines strategies, actions, and timelines to achieve sales targets 
    • Role Play on Sales Scenarios: Participate in role-playing exercises focused on specific sales scenarios
    Competency Assessment

    Competency Assessment

    • Written & Case Study
      • Key elements of business unit or department sales plan, Organisation sales cycles, Market & consumer analysis

    Skill Competency Certification

    Receive a Certificate of Completion from FirstCom Academy and a WSQ Statement of Attainment to show that you have successfully acquired the skill set upon course completion!

    SEE WSQ CERTIFICATE SAMPLE
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    3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training

    Learn from and interact with certified trainers with years of proven training and industry experience

    Vanessa Chan
    course-information
    Vanessa Chan

    A veteran marketing professional with 20+ years of industry experience, Vanessa has enjoyed a diverse career spanned various MNCs, SMEs, and industries.

    Eugene Tan
    course-information
    Eugene Tan

    A Certified SEO Practitioner, Eugene brings over a decade of comprehensive omnichannel marketing expertise to the table.

    Daryl Kang
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    Daryl Kang

    With 8+ years in design and 5 years in digital marketing, Daryl combines digital marketing strategy and design aesthetics seamlessly.

    Irene Moon Santoso
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    Irene Moon Santoso

    With over 25 years of professional experience in the design industry, Irene has built a strong portfolio of creative digital campaigns for renowned clients.

    Alena Chan
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    Alena Chan

    With over 20 years of experience in HR Management and Continous Education and Training, Alena is a multi-faceted professional who brings a wealth of industry expertise.

    Localised syllabus and case studies co-curated with proven subject matter experts

    Localised syllabus and case studies co-curated with proven subject matter experts

    FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.

    Unleash Your Potential with In-Person Training at Our Centers of Excellence

    Elevate your skills through interactive learning experiences

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    Paya Lebar
    Woodlands

    Lifelong Learning Insitute (LLI) Training Center

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    11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 408601

    Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.


    Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.


    Woods Square Training Center

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    6 Woodlands Square, #07-01 Woods Square Tower 2, Singapore 737737

    Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.


    It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!


    Get Started Now

    Don’t lose your competitive edge!

    Sign up for this 2 days Selling Skills course and experience your sales transformation. Enquire now for a no-obligation call with our Education Consultant today!