
There are more than 64,634 job openings in Singapore that require Digital Skill Sets as of January 2023!






Be Certified to set foot into the Booming Digital Marketing Industry!

Effective Digital Advertising with Push & Pull Marketing
Pull Marketing – Google


Push Marketing – Social Media



Secure your key to opening the doors to
Greater Career Opportunities today!
Programme Outlines

- Learn best practices for setting up Facebook Ad Manager Account to start running advertisements
- Determining the effectiveness of your advertisement campaign with metrics such as Reach, Impressions, Click Through-Rate & Conversion Rate
- Understand advertisement placements on Facebook and where you should appear to reach out to your target audience
- Find out what advertisements your competitors are running via Facebook Page Transparency
- Protect your advertising budget by identifying low-performing advertisements and implement optimisation techniques to generate better results

- Introduction to types of TikTok pages (personal / business) and how to create the respective pages for your marketing goals and objectives
- Explore the in-built video editing functions on TikTok and create compelling videos with additions like filters, effects, stickers, texts and royalty-free music
- Learn how to use free productivity software like TikTok Ads Manager to streamline and automate tasks during the management of ad campaigns
- Plan, implement and evaluate an effective TikTok campaign that maximises Return-Of-Investment (ROI)
- Understand how to use the report function on TikTok to collect and read data from past campaigns in order to optimise future campaigns and achieve better conversion rates
- Introduction to TikTok creator marketplace

- Learn how to create a LinkedIn page from scratch and best practices to maintain a positive brand image for yourself or your company
- Understand and use LinkedIn Campaign Manager to publish and manage ads
- Understand and use LinkedIn Analytics to track and understand data on your page’s performance
- Use integrated marketing automation tools like Canva/Hootsuite/Slideshare with LinkedIn to share content and increase audience engagement
- Understand how to use metrics on LinkedIn Analytics to evaluate campaign effectiveness and calculate ROI

- Introduction to TikTok Shop and TikTok’s marketing features
- Learn how to set up your TikTok Shop according to best practices
- Understand how to use TikTok Seller Center to add products and link bank accounts
- Learn how to use Seller Center to create promotions and vouchers for your TikTok Shop
- Learn how to process and fulfill orders from TikTok Shop, from order confirmation to logistics deployment
- Engage TikTok influencers for affiliate marketing to promote your brand on TikTok
- Demonstration on how to use TikTok Live functions to start your own TikTok Live

- Learn how to create and manage an account on Xiao Hong Shu
- Learn how to analyse trends and developments in Chinese and overseas markets in order to identify international business opportunities
- Identify and analyse the social and cultural factors that can impact Chinese and International marketing efforts
- Develop targeted and localised marketing strategies aligned with language, cultural and social differences
- Hands-on practical to use in-app photo and video editing features to create posts
- Master optimisation strategies to maximise outreach of postings
- Learn about the various types of advertising and e-commerce options on Xiao Hong Shu
- Discover trending topics and identify key opinion leaders on the platform to improve the effectiveness of your outreach campaigns

- Learn Google Analytics best practices to set goals to monitor and evaluate traffic performance on your website
- Analyse insights of visitor behaviour and optimise your website for goal conversions
- Interpret marketing insights about competitors and market benchmarks to improve website performance for better lead / sales conversions
- Learn how to create a Google Analytics account and install Google Analytics to your business website
- Set up Google Analytics with customised tracking parameters such as installation of tracking code, grouping, setting of goals, linking Google Ads to Google Analytics

- Understand the difference between free and paid marketing on search engines
- Learn the various paid marketing platforms and services available for businesses in Singapore, including Google Pay Per Click Campaigns, Google Display Network & Google Shopping Ads
- Learn how to setup and launch Google Pay-Per-Click Campaign based on industry best practices
- Identify poor-performing ads and optimisation techniques to improve ad performance
- Determining profitability of Pay-Per-Click campaigns based on metrics such as click-through rates, conversion rates and return on ad spend

- Understand how Search Engine Optimisation (SEO) works and how Google algorithm updates impact your website ranking
- Conduct SEO audits as well as perform keyword research to identify potential keywords with high search demand
- Manage and improve on-page SEO using title tags, domain URLs, meta descriptions and image optimisation to enhance visibility on SERPs
- Explore off-page SEO strategies such as creation of valuable backlinks, social media marketing, guest content, forum posting, and local listing, to increase your website ranking on Google
- Track, measure and improve ROI on SEO campaigns through keyword ranking reports

- Understand content types based on the latest market trends and how they can use to drive positive results
- Learn what is digital storytelling and how it can convey your brand message
- Learn how to conceptualize content ideas to achieve marketing goals
- Learn how to create an effective content marketing campaign to increase traffic and conversions for higher sales and engagement
- Analyze key insights and data from campaigns to produce better content for future campaigns

- Develop a compelling storyboard for effective audience engagement
- Learn how to create attractive animation artwork with easy-to-use free tools such as Canva and Powtoon to stand out from competitors
- Hands-on practical session to create an animation artwork via Powtoon and Canva
- Understand key principles of design and apply them to digital animations
- Review and improve the created animation artwork to better meet business objectives

- Develop a mood board to standardise how photos should be taken and portrayed to enhance uniformity and corporate identity
- Apply photography techniques like the rule-of-third, depth-of-field, and framing to achieve your desired shot composition
- Learn how to use your mobile phone camera in different environments (indoor and outdoor) and lighting conditions to achieve professional and high-quality photos for digital platforms and digital marketing
- Hands-on practical session for both indoor and outdoor photo shoots to create compelling and attractive photos
- Use free photo editing tools like Pixlr to edit and enhance photos for digital marketing

- Explore popular social media platforms like Facebook, Instagram, LinkedIn, YouTube, TikTok and more.
- Identify which social media platform is ideal for your marketing goals
- Learn how to set up and run effective social media campaigns to attract new customers and engage
existing customers - Learn basic filming techniques to create professional looking videos with a smartphone
- Learn how to use free video editing applications like InShot for post-production processes like adding
enhancements and visual effects - Learn in-demand and practical skills you can apply to your work or side hustle — from industry
professionals with on-the-ground job experience - Learn relevant strategies, tips and tricks directly from industry insiders to maximise your career
prospects and make your resume more attractive to employers

- Understand the sales cycle and the psychology behind purchasing decisions to develop an effective sales strategy
- Develop the right mindset, characteristics and attitude to hit your sales targets
- Learn how to qualify prospects and create good first impressions in sales conversations
- Learn how to follow up on leads and best practices to keep a sales lead warm without annoying the prospect
- Learn valuable closing techniques to overcome potential objections and achieve a successful sale

- Learn how to structure your presentations in a logical, easy-to-understand and engaging manner
- Understand how to speak clearly and confidently and how to vary your voice, tone, pace and volume during a presentation
- Learn how to use body language, equipment and resources at your disposal to communicate and reinforce your message
- Learn time management skills to ensure you deliver a presentation within a timeframe and respond to audience questions appropriately
- Be able to objectively evaluate the effectiveness of a presentation

- Understand how to evaluate team competency requirements based on existing or future business plans
- Understand the manager’s roles and accountabilities when it comes to implementing talent management processes
- Know the models, methods and tools available for assessing and managing talent, as well as how to use them
- Understand how to identify learning opportunities and provide support to facilitate the development of new skills
- Set realistic goals for talent development and identify potential areas of improvement
FirstCom Academy Certifications




NICF and WSQ Certifications


Programme Fee & Subsidies
Singapore Citizens (40 years & above) | Singapore Citizens (21 – 39 years old) & PR |
---|---|
Up to 70% Upfront SkillsFuture Subsidy | Up to 50% Upfront SkillsFuture Subsidy |
Additional Support | |
SkillsFuture Credits to offset programme fees for SG citizens aged 25 & above | ![]() |
PSEA to offset programme fees for SG citizens aged 30 & below | ![]() |
NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost | ![]() |
- Subjected to individual’s eligibility and availability of SkillsFuture Credit.
- Nett Fees Payable are inclusive of GST charged based on the full course fees.

Technology-sector salaries in Singapore are set to soar in the next couple of years amid a hiring boom particularly in finance, according to the Straits Times.
Recruitment agencies see pay rises of 15% to 30% in the next one to two years, up from about 10% to 15%, the ST reported on Tuesday. That’s expected amid a hiring boom as companies work on their digital transformation, Randstad’s Clarence Quek told the ST. Startups and Chinese tech firms expanding in Singapore are also competing for tech talent, the paper said.
Ready to invest in a brighter future?
Why
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Industry-vetted and ACTA/ACLP-certified Trainers
Learn the best practices and actionable strategies of Digital Marketing from proven industry experts who have handled more than a million dollar in advertising budget. Get valuable insights as they incorporate real-life SME case studies into the curriculum.


ACTA/ACLP-certified trainers with actual industry experience handling more than a million dollar in advertising budget.

Ability to incorporate real-life Singapore SME case studies into the curriculum

Specialised Digital Marketing Programmes that empower learners to independently execute omnichannel marketing campaigns
Conducive Learning Environment
Each training center houses 5 classrooms, each suited for a class size of 20 learners.
Kallang Way Training Center





Woods Square Training Center








Start Your Learning Journey with
FirstCom Academy Today
Accelerate your learning and pick up in-demand skills with practical training courses taught by industry veterans.
Commentary: Not just Big Tech – there are tech talent opportunities aplenty in ‘non-tech’ sectors
“Tech jobs aren’t just in Big Tech giants and the start-up scene; it’s increasingly becoming integral to all industries and functions. Other industries such as manufacturing, healthcare, food and beverage, and HR continue to seek tech talent to deepen their digital capabilities and adopt newer ways of working.
Employers are even starting to eliminate university degrees from their hiring criteria. While skills-based hiring doesn’t make degrees redundant, skills are skills – no matter how or where they are acquired.
By investing in a talent pipeline with in-demand skills like data analytics and digital marketing, businesses can build a resilient and recession-proof workforce of tech talent.”