Student Services Executive

firstcom academy job level icon Junior Executive
firstcom academy job type icon Full Time
firstcom academy job experience icon Years Experience
firstcom academy job location icon Kallang Way,Woodlands

Job Description

As we’re in the midst of expansion, we are on the lookout for Student Services Executives to assist in our upcoming new training centers and classes!

As a subsidiary of FirstCom Solutions, Firstcom Academy is no stranger to the needs of SMEs and the digital economy. We are focused on addressing the knowledge and skills gaps faced by employees and employers as more businesses make the offline-to-online transition.

At FirstCom Academy, we’re helping busy professionals transform and upgrade their careers through courses taught by industry veterans. By empowering our learners with real employable skills sought after by current market demands, we set them up for success and a fruitful career.

Job Highlights

  • Competitive compensation package with high commission scheme
  • Dynamic and collaborative workplace
  • Potential for career advancement and opportunities

Responsibilities

  • Liaise with students, trainers & related departments & organisations to ensure programmes run smoothly
  • Provide support for learners and companies through telephone, emails & walk-ins
  • Ensure smooth daily operational activities
  • Assist in facilitation of training
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitor and schedule all training to ensure compliance
  • Plan and submit trainers’ monthly calendar, trainer hours report
  • Assist in the company’s continuous improvements and training-related areas

Requirements

  • Able to commit on weekend classes (5 days work week)
  • Candidate must possess at least “O” Level or equivalent.
  • Minimum 1 year of relevant experience in an Administrative or Customer Service role
  • Good follow up and coordination skills
  • Proficient with Microsoft Office
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