TGS-2023017954

Critical Soft Skills Courses

Effective People Management

Improve the quality of your management and enhance workplace collaboration. Learn people management skills to engage and motivate your team members to achieve positive business outcomes.

Mode of training:

Classroom In-Person Training

Duration:

2 Days

Course Accreditation:

WSQ

Course Fees & Subsidies Course Schedule Enroll Now

People Management Skills

60% of companies admit that it is harder to retain employees than hire them.

Behind every successful businesses are leaders that support, inspire and motivate the people under them. Great leaders set the direction, goals and expectations for the team while ensuring every member gets what they need to perform, develop and overcome challenges. Companies know the value of leaders with a track record of great results, and will do everything in their power to keep them on board.

Whether you’re taking the next step to become a manager, or you’re already in charge of a team — learn people management skills to improve your leadership and succeed anywhere by becoming the driver of high performing teams.

Course Outline

Course Ref. No.: TGS-2023017954 / Mode of Training: Classroom

Understand how to evaluate team competency requirements based on existing or future business plans.
Understand the manager’s roles and accountabilities when it comes to implementing talent management processes.
Know the models, methods and tools available for assessing and managing talent, as well as how to use them.
Understand how to identify learning opportunities and provide support to facilitate the development of new skills.
Set realistic goals for talent development and identify potential areas of improvement.

Skills Acquired

Building a Positive & Productive Team Culture: Develop strategies for fostering a positive & productive team culture
Setting Clear Expectations: Set clear expectations for your team. Understand the importance of defining goals
Providing Constructive Feedback: Provide constructive feedback to help team members improve and grow
Conflict Resolution: To recognise & resolve conflicts in the workplace
Coaching Skills: Identify coaching skills required for leaders, including asking questions
- Active listening, providing guidance and support

Hands-on Learning Activities

Market Skill Requirement Research: Conduct research to identify emerging skill requirements in the market
Capability Review and Gap Analysis: Engage in brainstorming sessions to review current leadership capabilities
Growth Opportunities Discussion: Participate in discussions focused on growth opportunities for developing leadership skills

Competency Assessment

Written & Case Study
- Models, methods, & tools for identifying, assessing & managing talent, Implications & impact of coaching

Course Schedule

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Course Fees & Subsidies

SMEs
Course Fees	$880.00
SkillsFuture Subsidy: Up to 70% of course fee	-$616.00
Nett Fee	$264.00

Non SMEs
Course Fees	$880.00
SkillsFuture Subsidy: Up to 50% of course fee	-$440.00
Nett Fee	$440.00

Additional Support

Additional Support via Absentee Payroll

Enterprise Innovation Scheme
Option 1 Up to 400% Tax Deduction	Option 220% Cash Payout Based On Nett Fee

Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

Nett Fee is subject to 8% GST charged based on the full course fees before subsidy.
Absentee payroll is claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
Subjected to individual company’s budget availability for the Enterprise Innovation Scheme. Each company can only either the 400% Tax Deduction option OR the 20% Cash Payout option. For more information, please refer to https://www.iras.gov.sg/schemes/disbursement-schemes/enterprise-innovation-scheme-(eis)
Subjected to individual company’s budget availability for SFEC. For more information, please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html

SME Eligibility Criteria

Registered or incorporated in Singapore
Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million

Singapore Citizens(40 years and above)
Course Fees (Before GST)	$880.00
8% GST	$70.40
SkillsFuture Subsidy: Up to 70% of course fee	-$616.00
Nett Fee	$334.40

Singapore Citizens(21-39 years old) & PR
Course Fees (Before GST)	$880.00
8% GST	$70.40
SkillsFuture Subsidy: Up to 50% of course fee	-$440.00
Nett Fee	$510.40

Additional Support
SkillsFuture Credits eligible for Singapore citizens aged 25 & above
PSEA eligible for Singapore citizens aged below 30
NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

Subjected to individual’s eligibility and availability of SkillsFuture Credit.
Nett Fee are inclusive of GST charged based on the full course fees.

Certification

Candidates who complete each course with at least 75% attendance and demonstrate competency during assessments will receive a Certificate of Completion by FirstCom Academy and WSQ Statements of Attainment.

3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training

Learn from and interact with certified trainers with years of proven training and industry experience

Daryl Kang

With 8+ years in design and 5 years in digital marketing, Daryl combines digital marketing strategy and design aesthetics seamlessly.

Irene Moon Santoso

With over 25 years of professional experience in the design industry, Irene has built a strong portfolio of creative digital campaigns for renowned clients.

Vanessa Chan

A veteran marketing professional with 20+ years of industry experience, Vanessa has enjoyed a diverse career spanned various MNCs, SMEs, and industries.

Alena Chan

With over 20 years of experience in HR Management and Continous Education and Training, Alena is a multi-faceted professional who brings a wealth of industry expertise.

Eugene Tan

A Certified SEO Practitioner, Eugene brings over a decade of comprehensive omnichannel marketing expertise to the table.

Linda Hui

With over 25 years of extensive international experience in branding, marketing and entrepreneurship, Linda is highly adept in the field of digital marketing.

Elaine Teo

A marketing industry veteran with over 20 years of experience, Elaine is adept in product, sales and managerial roles across regional and international companies in the consumer goods industry.

Paul Tan

A well-versed strategist with over 15 years of digital marketing experience, Paul’s decorated career spans across diverse industries.

Fern Deng

Possesing 12 years of experience in the Luxury Retail industry, Fern is a master of digital marketing strategy and analytical thinking and communications.

Localised syllabus and case studies co-curated with proven subject matter experts

FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.

Unleash Your Potential with In-Person Training at Our Centers of Excellence

Elevate your skills through interactive learning experiences

Paya Lebar

Woodlands

Kallang Way

Paya Lebar Training Center

11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 408601

Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.

Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.

Woodlands Training Center

6 Woodlands Square, #07-01 Woods Square Tower 2, Singapore 737737

Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.

It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!

Kallang Way HQ

158 Kallang Way, #03-10 Performance Building, Singapore 349245

Situated at Performance Building, our Kallang Way Training Center is easily accessible via a 7-minute walk from Geylang Bahru MRT or by taking a 3-stop bus ride on Bus 125 from Aljunied MRT.

Drivers can also reach Performance Building via PIE or KPE, with a plenty of convenient parking locations nearby.

Maximum skills transfer through hands-on on-premise training approach

Rated 4.8 stars by more than 5200+ happy learners on Google Reviews

Ming Bridges

Really enjoyed this course! Have been looking for a management course to take that would be impactful in a short space of time. Have left with a notebook full of next steps to apply at work. Thank you Daryl for being such a wonderful instructor. Very charismatic and knowledgeable and kept us all engaged throughout the entire day and a half course. Would recommend for anyone to take his class!

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Google Reviews by SkillsFuture course participants

Helena Li

Jeff, your lessons have truly helped me become a better leader. Your teaching style is so engaging and effective. Your expertise in people management is truly impressive. Your passion for teaching people management is contagious! Thank you for teaching us such valuable skills. I will surely apply these skills to manage people and run my business more effectively.

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Muhammad Fariz

Although Effective People Management course is one of the dryer course amongst the rest, it is still overall a great experience especially when our instructor, Jeff Goh knows how to make it more interesting. Superb course. I believe after today I can give better presentations to my target audience.

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Izzati Nasuha

Took up the Effective People Management course and had Shawn Yeo as my trainer. It's a really interactive course where the trainer engages proactively with the students and ensures that you thoroughly understand the content covered that day! It's definitely a good course to take up if you want to learn more about being a good leader :)

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Melissa Chua

Attended the course “Effective People Management” conducted by trainer Shawn Yeo. Was a very fulfilling 2 day course! I really learn a lot about what people management is about and how they think. Great group discussions and sharing by my course mates and trainer!

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Riz Mateen

The Effective People Management course gave a great insight on the various factors managers should consider to ensure they have a strong team to work with. Trainer Shawn Yeo has once again been very instrumental in ensuring our class is engaged and entertained throughout the course.

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Start Your Learning Journey with FirstCom Academy Today

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Frequently Asked Questions

What is Effective People Management?

Effective people management can improve morale and employee engagement, reduce turnover, and enhance communication throughout teams. Effective people management involves understanding the people who make up the organization – their personalities, motivations as well as their personal and career goals. Empathy, active listening, and a people-first approach lead to a deeper mutual understanding of individuals and collectives.

What can I do after the Effective People Management course?

You can understand how to engage, motivate and align team members to achieve a common goal. You will be able to identify a team member’s strengths and weaknesses in order to implement a clear development plan. You will also be able to determine if you have met coaching objectives and identify how to improve the coaching process.

How long does it take to complete the Effective People Management course?

It takes 2 days to complete this Effective People Management course.

What certificates do I get after completing the Effective People Management course?

Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.

What do I need to bring for the Effective People Management course?

Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.

How do I register for the Effective People Management course?

You can indicate your interest in the form at the bottom of this page, and our education consultant will get back to you. Alternatively, you can also complete this contact form to indicate your course interest.