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Sales Skills & Sales Techniques
For corporate sustainability and success, every organisation requires executives who excel in prospecting and acquiring clients. Organisations are currently looking for salespeople who not only understand the sales cycle but also have the ability to deconstruct and experiment with different sales tactics. This enables them to outperform expectations and differentiate themselves in a competitive market.Diligent follow-ups are crucial, and customers appreciate a salesperson who can maintain contact without being overbearing. To be successful in this field, you need to nurture skillsets such as consistency and discipline. These qualities are the foundation of a successful sales strategy and are highly regarded by both employers and customers.
Course Outline
- Understand the sales cycle and the psychology behind purchasing decisions to develop an effective sales strategy.Â
- Develop the right mindset, characteristics and attitude to hit your sales targets.Â
- Learn how to qualify prospects and create good first impressions in sales conversations.Â
- Learn how to follow up on leads and best practices to keep a sales lead warm without annoying the prospect.Â
- Learn valuable closing techniques to overcome potential objections and secure a successful sale.
Skills Acquired
- Effective Communication & Persuasion: Communicate effectively & persuade customers, fostering trust & rapportÂ
- Product Knowledge Proficiency: Recognise the significance of product knowledge in convincing customers during the sales process.
- Communication of Product Features & Benefits: Effectively communicate the features & benefits of a product / service to customers.
- Effective Sales Strategies: Explore proven sales strategies designed to maximise success for the customer and the sales team.
Hands-on Learning Activities
- Sales Cycle Mapping and Client Profiling: Engage in activities to map out the stages of the sales cycle and profile potential customers.
- Sales Planning for Target Achievement: Develop a comprehensive sales plan that outlines strategies, actions, and timelines to achieve sales targets.
- Role Play on Sales Scenarios: Participate in role-playing exercises focused on specific sales scenarios, honing your skills as you interact with customers.
Competency Assessment
- Written & Case Study
- Key elements of business unit or department sales plan, Organisation sales cycles, Market & consumer analysis
Step 1 (Select Training Center)
Step 2 (Select Date)
- Select the time slot to enroll the course
- Available
- Selling Fast
- Full Enrollment
Course Fees & Subsidies
SMEs | |
Course Fees | |
70% SkillsFuture (SSG) Subsidy | |
Nett Fee |
Non SMEs | |
Course Fees | |
50% SkillsFuture (SSG) Subsidy | |
Nett Fee |
Additional Support | ||||
Additional Support via Absentee Payroll |
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Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC) |
- Nett Fee is subject to 9% GST charged based on the full course fees before subsidy.
- Absentee payroll is claimable up to $4.50 per hour, capped at $100,000 per enterprise per calendar year.
- Subjected to individual company’s budget availability for the Enterprise Innovation Scheme. Each company can only either the 400% Tax Deduction option OR the 20% Cash Payout option. For more information, please refer to https://www.iras.gov.sg/schemes/disbursement-schemes/enterprise-innovation-scheme-(eis)
- Subjected to individual company’s budget availability for SFEC. For more information, please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html
- Registered or incorporated in Singapore
- Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
Singapore Citizens (40 years and above) | |
Course Fees (Before GST) | |
9% GST | |
70% SkillsFuture (SSG) Subsidy | |
Nett Fee |
Singapore Citizens (21-39 years old) & PR | |
Course Fees (Before GST) | |
9% GST | |
50% SkillsFuture (SSG) Subsidy | |
Nett Fee |
Additional Support | |
SkillsFuture Credits eligible for Singapore citizens aged 25 & above |
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PSEA eligible for Singapore citizens aged below 30 |
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NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost |
- Nett Fee are inclusive of GST charged based on the full course fees.
- Subjected to individual’s eligibility and availability of SkillsFuture Credit.
- NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.
Certification
3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training
Learn from and interact with certified trainers with years of proven training and industry experience
Localised syllabus and case studies co-curated with proven subject matter experts
FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.
Unleash Your Potential with In-Person Training at Our Centers of Excellence
Elevate your skills through interactive learning experiences
Lifelong Learning Insitute (LLI) Training Center
Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.
Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.
Woods Square Training Center
Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.
It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!