In an office setting, with effective selling skills taught in sales courses in Singapore, including SkillsFuture-accredited training.

Sales Skills & Sales Techniques

For corporate sustainability and success, every organisation requires executives who excel in prospecting and acquiring clients. Organisations are currently looking for salespeople who not only understand the sales cycle but also have the ability to deconstruct and experiment with different sales tactics. This enables them to outperform expectations and differentiate themselves in a competitive market.

Diligent follow-ups are crucial, and customers appreciate a salesperson who can maintain contact without being overbearing. To be successful in this field, you need to nurture skillsets such as consistency and discipline. These qualities are the foundation of a successful sales strategy and are highly regarded by both employers and customers.

Course Outline

  • Understand the sales cycle and the psychology behind purchasing decisions to develop an effective sales strategy. 
  • Develop the right mindset, characteristics and attitude to hit your sales targets. 
  • Learn how to qualify prospects and create good first impressions in sales conversations. 
  • Learn how to follow up on leads and best practices to keep a sales lead warm without annoying the prospect. 
  • Learn valuable closing techniques to overcome potential objections and secure a successful sale.

 

Selling skills course on sales deals in Singapore
Traning skills acquired

Skills Acquired

  • Effective Communication & Persuasion: Communicate effectively & persuade customers, fostering trust & rapport 
  • Product Knowledge Proficiency: Recognise the significance of product knowledge in convincing customers during the sales process.
  • Communication of Product Features & Benefits: Effectively communicate the features & benefits of a product / service to customers.
  • Effective Sales Strategies: Explore proven sales strategies designed to maximise success for the customer and the sales team.
Hands-on learning activities

Hands-on Learning Activities

  • Sales Cycle Mapping and Client Profiling: Engage in activities to map out the stages of the sales cycle and profile potential customers.
  • Sales Planning for Target Achievement: Develop a comprehensive sales plan that outlines strategies, actions, and timelines to achieve sales targets.
  • Role Play on Sales Scenarios: Participate in role-playing exercises focused on specific sales scenarios, honing your skills as you interact with customers.
Competency Assessment

Competency Assessment

  • Written & Case Study
    • Key elements of business unit or department sales plan, Organisation sales cycles, Market & consumer analysis
Join our 42,000+ learners in striving for a better future today.
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Course Fees & Subsidies

SMEs
Course Fees
70% SkillsFuture (SSG) Subsidy
Nett Fee
Non SMEs
Course Fees
50% SkillsFuture (SSG) Subsidy
Nett Fee
Additional Support

Additional Support via Absentee Payroll

Enterprise Innovation Scheme
Option 1 Up to 400% Tax Deduction
Option 220% Cash Payout Based On Nett Fee

Up to 90% Additional Subsidy from SkillsFuture Enterprise Credit (SFEC)

SME Eligibility Criteria
  • Registered or incorporated in Singapore
  • Employment size of not more than 200 (at group level) or with annual sales turnover (at group level) of not more than $100 million
Singapore Citizens (40 years and above)
Course Fees (Before GST)
9% GST
70% SkillsFuture (SSG) Subsidy
Nett Fee
Singapore Citizens (21-39 years old) & PR
Course Fees (Before GST)
9% GST
50% SkillsFuture (SSG) Subsidy
Nett Fee
Additional Support

SkillsFuture Credits eligible for Singapore citizens aged 25 & above

PSEA eligible for Singapore citizens aged below 30

NTUC UTAP members have up to 50% auto reimbursement on out-of-pocket cost

  • Nett Fee are inclusive of GST charged based on the full course fees.
  • Subjected to individual’s eligibility and availability of SkillsFuture Credit.
  • NTUC UTAP reimbursement is capped at $250 for members aged below 40 or $500 for members aged 40 & above.

Certification

Candidates who complete each course with at least 75% attendance and demonstrate competency during assessments will receive a Certificate of Completion by FirstCom Academy and WSQ Statement of Attainment.

3 Reasons Why We Can Ensure Maximum Skills Transfer Within 24 Hours of Training

Learn from and interact with certified trainers with years of proven training and industry experience

Grace Koh
course-information
Grace Koh

Grace is an ACTA-certified trainer who brings her strong track record of successfully driving digital transformation into the classroom.

Joshua Judah
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Joshua Judah

Joshua is an ACLP-certified trainer with a varied background in the Service and Digital Marketing Industry. Learners are sure to find his lessons fruitful, fun and interesting.

Gold Poovan
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Gold Poovan

Poovan is a highly experienced, ACTA/ACLP-certified trainer and digital marketing expert with over 20 years of management, customer service, and marketing.

Paul Lim
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Paul Lim

Paul is a highly experienced Digital Marketing Strategist and Meta Blueprint trainer with a strong passion for adult education.

Qisti Razan Putra
course-information
Qisti Razan Putra

Qisti Razan Putra is a highly passionate and accomplished educator with a wealth of experience in both the Education industry and Info-Comm Technology.

Shawn Yeo
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Shawn Yeo

Shawn is a well-versed Social Media Strategist with over 7 years of experience assisting his clients with social media marketing, brand outreach and influencer engagement.

Daryl Kang
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Daryl Kang

With 8+ years in design and 5 years in digital marketing, Daryl combines digital marketing strategy and design aesthetics seamlessly.

Ronald Chua
course-information
Ronald Chua

Eugene Chow
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Eugene Chow

Eugene possesses extensive expertise in cybersecurity, cloud platform development, digital marketing, and tech leadership with over a decade of experience.

Localised syllabus and case studies co-curated with proven subject matter experts

Localised syllabus and case studies co-curated with proven subject matter experts

FirstCom Academy partners up with many proven industry experts to develop short and effective courses built upon the Singapore’s landscape, allowing learners to learn based on familiar local context.

Unleash Your Potential with In-Person Training at Our Centers of Excellence

Elevate your skills through interactive learning experiences

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Paya Lebar
Woodlands

Lifelong Learning Insitute (LLI) Training Center

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11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 408601

Our training center at Lifelong Learning Insitute (LLI) makes use of the building’s state-of-the-art facilities and modern amenities to create a conducive environment for learning. As you step into our thematic classrooms centered around aspirational travel locations, you’ll be inspired to grow and empowered to succeed.


Conveniently located just a short sheltered walk away from Paya Lebar MRT Station, accessing the LLI Training Center is effortless for commuters. For those driving, the institute is easily reachable via PIE and ECP, with ample parking available.


Woods Square Training Center

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6 Woodlands Square, #07-01 Woods Square Tower 2, Singapore 737737

Strategically located at Woods Square, our Woodlands Training Center is minutes’ walk away from Woodlands, Woodlands North and Woodlands South MRT stations, as well as Woodlands bus interchange.


It is also easily accessible by the SLE, BKE and upcoming NSE. Food choices are plenty at Wood Square too!


Rated 4.9 Google Review star ratings stars by more than 14,126 happy learners on Google Reviews

claudia foo

Claudia Foo

The course 'Effective Selling Skills' enabled me to know more about selling tactics and how to handle objection . Trainer David Aw is approachable and well trained.
....
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Google Reviews by SkillsFuture course participants

Exodus Lim

Fern Deng, the trainer for this course (Effective Selling Skills) from FirstCom Academy is very effective and very experienced during her sharings and presentations of various important selling concepts in the workplace. She helped the class in understanding the concepts in a very intuitive and comfortable pace and how it is properly applied effectively in the workplace.
....
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Google Reviews by SkillsFuture course participants

Bryant Chua

Attended Fern's class on Effective Selling Skills. She is very interactive to ensure that we understand the topics well with roleplays and real life example.
....
Read More
Google Reviews by SkillsFuture course participants

Start Your Learning Journey with FirstCom Academy Today

    Contact FirstCom Academy Singapore for digital marketing training courses

    Frequently Asked Questions

    What are Effective Selling Skills?
    Having effective selling skills means being able to explain how your product works, what value it provides, and why your prospects need it. Knowing everything about your product also helps you develop credibility with your prospects—they'll know they can trust you when you easily answer any question they throw at you.
    What can I do after the Effective Selling Skills course?
    You can consider target audience, market potential, industry trends and internal business factors to develop a sales action plan for your business. You will be able to use communication techniques and read non-verbal cues to control conversations, overcome objections and close sales. You will also be able to evaluate the effectiveness of sales plans and propose appropriate refinements to sales strategy or activities.
    How long does it take to complete the Effective Selling Skills course?
    It takes 2 days to complete this Effective Selling Skills course.
    What certificates do I get after completing the Effective Selling Skills course?
    Upon completion of this course, you will receive a Certificate of Completion by FirstCom Academy and a WSQ Statement of Attainment (SOA) issued by SkillsFuture Singapore.
    What do I need to bring for the Effective Selling Skills course?
    Please bring along a pen and a notebook if you wish to take notes during the course. You may want to bring along a jacket in case you feel cold.
    How do I register for the Effective Selling Skills course?
    You can indicate your interest in the form at the bottom of this page, and our education consultant will get back to you. Alternatively, you can also complete this contact form to indicate your course interest.
    Which payment methods are accepted?
    We accept payments through debit/credit cards and also via PayNow. Please be aware that when using PayNow, the transaction recipient will be listed as 'Omise Payment SG Pte Ltd'.
    Enroll Now